HOW IT WORKS
This program is our way of saying, thanks for your support. We want to reward your loyalty to Katies with vouchers, special offers and promotions.
Every time you spend a dollar at Katies, we will reward you with one point. When you reach 100 points instore, your $5 Rewards voucher will instantly print along with your receipt.
You can collect points online, as long as you’re logged in - your points will then be automatically credited to your account. If you spend online your $5 Rewards voucher will be emailed to you.
Online Rewards vouchers are issued bi-monthly (every 2 months) rather than instantly. Rewards vouchers are valid for 30 days from the date of issue (the expiry date will be printed on your voucher).
Unfortunately, at this stage, Rewards vouchers issued instore can only be used instore. However, if you qualify for Rewards while shopping online, we will email you an online Rewards voucher.
If you earn 200 points, you will receive 2 x $5 Rewards vouchers. If you earn 120 points, you will receive a $5 Rewards voucher and have a 20 point balance remaining on your account.
The max voucher amount that can print at one time is $50 for 1000 points. Any remaining vouchers owed will print when you next purchase with us.
BECOMING A MEMBER
You can become a member in any of our stores. Alternatively, you can sign up online by clicking on the ‘login/register’ link on the top right hand side of our website and completing the registration form. You don’t need to enter a membership number when you first join, this will be issued to you once you sign up.
INSTORE & ONLINE USE
If you don’t use your membership card when purchasing instore, you will be unable to accumulate points as these points are computer generated and cannot be applied retrospectively. If you forget your card, just let us know so we can look you up in the system and allocate your points
If you are shopping online, you must log in to collect & redeem points.
If you have lost, misplaced or broken your member card, please visit your nearest Katies store and let our friendly team know that you need a new card. We will be able to replace the card without creating a new account for you, so all your hard earned points will still be there.
Should you lose or damage your membership card, Katies is not liable for any damaged, lost or stolen Rewards vouchers.
Rewards vouchers can be redeemed at any Katies store. Unfortunately, at this point in time, Rewards vouchers issued instore can only be redeemed instore, and Rewards vouchers issued online can only be redeemed online. They are valid for 30 days from the date of issue (the expiry date will be printed on your voucher).
Having issues? Read more about how to redeem a voucher or promo code.
Our full Voucher T&Cs can be found on our Terms & Conditions page.