Our office hours are Monday to Friday 9am – 5.30pm AEST.
We are closed on Public Holidays.
Our call centre hours are Monday to Friday 9am – 5.30pm AEST.
Due to the high call volumes we are currently experiencing please allow longer than usual wait times. Please leave a voicemail or Contact Us via the form on this web page.
Australia 1800 151 110
New Zealand 64 9884 1254
For all customer queries, please email us using this form.
Please note that we are receiving a higher than normal volume of enquiries – we are experiencing longer than usual wait periods. We apologise for this delay.
Katies Customer Service Team
PO Box 7
St Peters, NSW 2044