*No refunds for Change of Mind for this item provided by third-party sellers
Product code: SN-180740-NO
Biotherm Aquasource 48H Deep Hydration Replenishing Cream (Dry Skin)
Please refer to the size guide for help in finding your optimal fit. Our size chart is intended to be a general guide for Katies product only. If you need further assistance, please contact our dedicated Customer Service team here.
View our full size guide here.
This item ships from our partners The Beauty Room. Refer to the size guide for your ideal fit. See our Returns Policy for full details.
Due to the current Coronavirus pandemic it may take a few more days than the standard time frames to get your delivery. Items in your order may ship separately, find out more on the latest shipping information here.
|DELIVERY||$120 & OVER||UNDER $120||DELIVERY TIME|
|Metro||FREE||$10||3-5 business days|
|Regional||FREE||$10||Up to 10 business days|
|New Zealand||FREE||$15||5-10 business days|
For more information on delivery click here.
For more information on Click & Collect click here.
Return your way! Pick from the following options to return your item. Please ensure you enclose your completed returns form, which you can download here.
All Final Sale items are non-refundable for change of mind, in store or online. Our return policy is in addition to your rights under the Australian Consumer Law.
Free store exchange
Looking to exchange your item? Simply head into any of our Katies stores for a free exchange of your items within 30 days of receiving your order. Find my local store
Print your label and drop your return into your local ParcelPoint store in over 1,100 locations, open 7 days a week, early until late. Fully tracked with return processed within 10 business days. Prices start at $6.95*! Book my return
Have your return collected from your location between 8am - 5pm business days using ParcelPoint's courier collection service. Fully tracked with return processed within 10 business days. Prices start at $8.95*! Book my collection
Print your pre-addressed label and drop your return at your local Australia Post outlet. Trackable shipping methods are recommended for your peace of mind. Print my label
*Return fee is based on your location and the cost of returns is payable by you and we will not reimburse this. Not available for Remote/Rural Areas.
Online Returns New Zealand
Contact our Customer Care Team via our Contact Us form or call +61 2 8577 7838 for a Returns Label.